Mercure Ambassador Seoul Hongdae

We got to check in early, which was a pleasant surprise for us. The staff spoke English well, which made things easier (after coming from Sokcho). The sink, toilet and shower areas were all separated, which we appreciated. Overall, room was very comfortable and location was great.

The location was convenient if you are looking to be in this area. The hotel was easy to find and navigate. Even though it was on a busy street, the hotel was quiet in the rooms. One night there were dancers performing nearby, but closing the window kept the music out. The gentleman who checked us in was super nice and helpful as well. It was also convenient to have the toilet, shower, and sink area all separated. I think this hotel was a pretty good value for the price.

A clean and tidy room in the heart of the action—situated between a lively party street on one side and a bustling shopping street on the other. This spot is perfect for those aged 18 to 25. Fortunately, our room on the 8th floor faced the quieter shopping street, offering a more peaceful stay. Thanks for updating, super helpful and kind receptionist.

Staff members were very friendly and helpful . They spoke English very well. We had to change room during our stay. The move from one room to another room was very easy. The upgrade was free of charge. The rooms were clean and the beds were very comfortable. This hotel has a coined washer and dryer, garment steamer and irons and ironing boards.Reservation for taxi can be done at the hotel. We had a large group therefore we needed a jumbo taxi, the staff arranged for our ride. The breakfast was good . There were a variety of items from Korean soup, corn soup, japchae, fried rice, mapo tofu, scramble eggs, cereals,fruits, salad, crossaint etc. The location was very accessible to public transportation. It is less than a 5 minutes walk to a subway, bus or main road to hail a taxi. Also, the hotel is surrounded by convenient stores, restaurants,cafes, street food, street vendors, and shopping centers.The check-in and checkout process were very quick. We had a very enjoyable stay at this hotel.

The stay started out on the right foot when at check-in at 9 in the morning, fresh off a redeye flight, Sarah Lee was able to give us a free upgrade so we could get into an available room right away. This free upgrade to an immediately available room allowed us to take a nap and salvage our first night in Seoul, following. along and unpleasant night flight. The laundry facilities are good allowing guests to affordably and easily do their laundry during the stay. The neighborhood is lively with everything you need in a short walking distance. The hotel is a short walk from exit 9, enjoying direct access to the Airport train. The room itself is comfortable and modern and quiet, despite being in a loud neighborhood. This is every thing you expect in an upscale urban hotel!